Shipping & Sales conditions

End Users sales conditions (no minimum order) Shipping charges
Orders from 1€ to 99,99  9,9€ VAT included
Orders from 100€ FREE shipment
Wholesale conditions  Quotation

Payment

Orders can be paid by Bank transfer, Paypal or credit cards. PayPal applies an additional 3% fee.
Payment informations can be found in the proforma invoice sent to you after you place your order into the website

“All in” insurance

You can choose to insure your shipment during the checkout, for 3,65€.
Guarantees: Loss, total and / or partial damage, total and / or partial theft, robbery. Price ceiling: € 1500

Shipping

Delivery time can range from 1 to 5 working days after receipt of payment. PHT srls can ship from his own warehouse or from a distributor Warehouse located in EU (depending from availability of goods)

Track your order

Tracking your parcel is possible directly in the courier web site using the tracking number provided to you at the moment of shipping. It is important to give a valid email address so that we can automatically send you the tracking to control your shipping status in real-time.

Useful information

The courier makes deliveries from Monday to Friday, both morning and afternoon. If the addressee is missing, the courier will leave a notice in your mailbox. The delivery will be attempted twice: then, in the event of failure, the courier will try to contact the addressee.

Returns

Please get in touch before returning your items, describing your issue.

The address for shipping your package is:

Phytolite Technical Assistance

Via Prà, 30

16157 Genova Prà

Italy

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