Extend your Warranty Phytolite
The manufacturer’s warranty lasts 12 months and can be extended by registering the purchase on the site.
Each product has its specific guarantee and extension.
Discharge and CFL lamps are not eligible for the warranty extension.
The warranty applies only to products with manufacturing defects.
The following cases are therefore excluded from the guarantee:
- Wrong or improper use
- Shock, oxidation, tampering, exposure to aggressive or high humidity agents.
- Repairs attempted by unauthorized personnel.
Products with cracked or cracked glass parts will not be accepted in return even if the damage occurs during transportation from the customer to the manufacturer, including in cases where the manufacturer’s carrier was used.
In no case will replacements occur unless consequently checked by our authorized personnel.
Each defective product must be previously analyzed by the technical service of the manufacturer who will have the right to decide whether to replace or repair the product at his sole discretion.
RMA request: how to return a product
To return the product please send us an email to: [email protected]
Please do not return products unless agreed in advance.
The Phytolite warehouse or technical support may refuse unanticipated incoming packages